Because Luke's like they don't care about costumers.they make a mistake and blame me for it rhey say is my fould. And make me do another appointment for the recall and when I ask for a courtesy car say they don't have any and this is my 2nd car in two years and they say the same every time well I'm very disappointed because make me wait in the dealer every time that a take my car for service. And I try to put a remote start and they give me two deferent prices for it. But the cars ...
I have always been very satisfied with this dealership and service department but was extremely disappointed yesterday when I took my vehicle in for servicing and tire changeover. This dealership has NOT complied with COVID protocols and I could not believe they had no plexiglass screens to protect employees or customers, there was no mask compliance requests or signage and only a couple of service techs had masks on. Although there signs recommending social distancing and lots of sanitizer, I couldn’t believe there wasn’t one other person besides me with a mask on in waiting and sales area. ...
Everything was as scheduled, no delay, service was done faster than I expected. Highly recommend.
Smooth service. No hustle. Pretty straightforward from the time i register my vehicle to the time she set for my vehicle to be ready for pick up.Nice area where you can drink a free coffee available while watching a show aired on the TV hanging on the wall. There is a free WiFi internet if you want to surf the net.
Barbara, top notch in sales at Langley Toyota.p.s. Barbara can you email Emma the former info on the Subaru Forester we purchased including the inspection with remaining brakes etc.Thanks so much for your time and effort once again. You made the experience wonderful for both my daughter and myself.
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