Honestly. I am sooooo impressed with the service department. They were so friendly and professional. I purchased my vehicle from 777 and have had 2 on going issues and they couldn’t fix it.. I took it to crestview and they were able to fix my jeep right away. They also cleaned my car. Which that in itself was great. Totally a customer of the service department for life!!
Langley Toyota was excellent. Karim was very easy to deal with. My parents got the car they wanted. Even got a bday gift for my mom.
I like the staff- friendly and tells you what is needed for your car maintenance. I also went into the show room, the staff was helpful without really being pushy.
I bought my Toyota Tacoma brand new fro m Toyotatown in 2013. I always get my truck serviced with them. Mark in the service department has always given me great service.
Service was great and personnel were very respectful. Service advisor was very helpful and accommodating. He was able to resolve the warning sign that appears in my back-up and front cameras, thus I can see now the yellow moving lines when backing up. This feature is very helpful because it directs the driver where the vehicle is going. This problem was in my vehicle ever since I got my new Venza 2021 Limited edition from Regency Toyota Vancouver last March 2021. The PDI team forgot to initialize my vehicle to resolve the issue before turning it over to me. Worse, when I ...
Mark Dohm is the reason Langley Toyota service department is the best. He is friendly, extremely knowledgeable, and ensures everything is done right! I have been servicing my car at Langley Toyota for 20 years. They are honest, and priced right for servicing. Langley Toyota and Mark Dohm are the best.
Great place to buy a vehicle. Excellent customer service, friendly and very easy to deal with. Made for a wonderful buying experience. Highly recommend this dealership.
Great friendly service.
Outstanding service experience! Keep up the great work!
Good service n Dave is very friendly n help full guy
I was greeted right away and appreciated the prompt and friendly service. The mechanics repaired my vehicle in a timely manner. The only thing I expected was to have my car cleaned which they gave me a coupon for a local wash.
We purchased a used Toyota here and they were so helpful and flexible making the deal a positive experience, leaving us feeling very SAFE and comfortable with our new used Toyota. Thanks Silvo in sales, Rob in service and sales manager.
Prompt service for repair of an unexpected nail in my tire. Found out the Prius Prime does not have a spare tire.
I do not go there very often but when I do I always get great service. Parts staff are super helpful and the same with the service staff.
Brought my Tacoma in for a warranty recall, the service was fast and curtious. I booked online and reply was same day. This is after I tried booking online at another Toyota dealership closer to my residence, with no reply back from them. Thank you Langley Toyota for your prompt service.
Thank you Silvio for all your help with my first car! Great service and friendly.
I was very satisfied with my service appointment. The gentleman that I dealt with was honest & courteous. The work was done efficiently & they even fixed one of my tires that had picked up a nail at no charge.
If you need a new car, go see Uncle Wayne. I had never bought a new car before a d Wayne treated me like I wasn’t stupid. No pressure. No nonsense. He’s top quality.
Place is clean and mostly organized. Some staff are super knowledgeable and others not as much. Experience at the location really is determined by which person you get, so if wasn’t good for you, just avoid that person fir the next time. The online booking system is excellent but the site itself has some annoying features.
I had an airbag recall replacement yesterday so I figured it was going to be a while so I brought a book and sat inside. Got a delicious complimentary hot chocolate and checked out the free newspaper . I hardly opened my book because a very nice service agent came over and said it was done! Wow and pointed out it was zero cost. This agent had such great positive energy it was great to receive that. Further as I was leaving he handed me a free coupon to get a luxury car wash . I was thrilled. That service cost me ...
They were very fast to respond to my online inquiry about an issue I was having. They got me an appointment the following week and explained everything that was wrong. Super comfy chairs and the lovely guy at the desk got my labour fees lowered for me. Super awesome experience!
Recently bought a 2021 Jeep Compass and I love it! I was initially really nervous because I have never bought a new vehicle and they didn’t have the one I wanted at the dealership so they had to bring it in for me. Robin was super patient and continually reassured me that the one they were bringing in had everything I wanted and more. I’m very happy with my purchase and I’m glad that Robin and his manager were able to help me find exactly what I wanted!
Thank you for keeping my vehicle in top shape.
Very good service, as always. However, the music that was playing throughout the dealership was very loud and annoying!
Check in was fast and on time with my appointment. Service personnel was courteous and efficient. Lounge area was a bit congested and could be expanded due to covid safety
Excellent customer service, well organized & efficient. In and out quickly, called promptly when vehicle was ready. No repairs done but was told of the various service work done.
Always prompt and pleasant to deal with.
From start to finish Langley Toyota handled all of my van's needs! The employees were pleasant and professional. My van was repaired quickly and I was driving away in no time! I would recommend Langley Toyota.
We would like to kindly extend our hand in gratitude to the team at Toyota “Langley” for an excellent buying experience and wonderful customer services “Even after the fact”. Spoke with Charlie (Sales Manager) regarding our purchase and explained that we bought a vehicle from them a few months ago and the vehicle came with an extra set of summer tires and rims! Which we were very happy to have as a part of the deal. Plus we feel that we got an excellent price with no back and forth painful negotiating. “Very positive process” Anyway, we took our vehicle ...
Purchased my 3rd vehicle from Karim Tejani. I got a beautiful 2018 Rav4. Exactly what I wanted. Karim took the time to show me a variety of vehicles and explained all the options. He was very patient, knowledgeable and sincere.. Got my last vehicle closer to home (East Van ) and ended up with a lemon. Going the distance to Langley Toyota was well worth the trip.. When you find the right sales rep, stick with that person. Thank you Karim.
Always a complete pleasure dealing with Langley Toyotatown! Wonderful staff, nice atmosphere and great service!! Thanks for another great service experience 😊
Had the car serviced by Langley Toyotatown. They were quick with the repairs and customer service was a breeze to deal with.
Easy friendly shopping.
Hi I went in for my factory recommended maintenance and Nikko was very helpful and friendly, answered questions that needed answering. He ensured my vehicle was in and out really quick, and he didn't charge me for the diagnostic, engine light was on but was nothing serious. I do recommend. Thanks Nikko!
Contacted Crestview Chrysler not knowing what to expect but Robin and Rob got me into a truck I absolutely love and that is very affordable! They went above and beyond! I would recommend this place in a heart beat. Thank you guys so much.
The service was prompt and friendly with great coffee while I waited for my car. Very reasonable price too.
서비스 남자직원은 친절하고 센터 안도 깨끗해요.차도 잘 정비해주고요. 그런데 차를 주차하고 찾아가는 위치를 서비스센터 바로 앞으로 해서 차를 찾기 쉽게 해주면 좋겠네요. 그리고 자동차를 시범운전하는라 운전석 조정 사이즈가 너무 많이 달라진거..조금이라도 원래 상태로 해주면 손님이 자기차에 탔을때 덜 불편할것 같다는 생각을 했네요.
I received prompt friendly service. I appreciated that COVID protocols were in place and practiced. The ealwrshop waiting area and bathrooms are always spotless. Thanks
Darren and Daniel went above and beyond trying to help me find the right veichle for a great price. I would highly reccomend this dealership as they were there every step of the way during the process, though i didnt end up buying a veichle at this time i would not hesitate to contact them again, great job, and great teamwork!!! Thank you for the time spent!!! Nothing but 5 star service!!!!
Helpful and knowledgeable staff!
Mark is always so accommodating. Can't say enough about the service received. Thank you!
The service department was most professional. All my questions and concerns were addressed and the service was done on time. The waiting area was covid spaced and all precautions were taken. Thank you!
This dealership awesome . Dealer ship service is very good . All staff is very nice and talking skill is awesome. Staff tells everything you need. Dealership awesome
Dave was amazing from start to finish. Zero pressure in the beginning, followed through with efficiency and care. I felt well looked after and highly recommend him as your guy if you're shopping for a Toyota! Thank you Dave!
The service team were very efficient and where pleasant to deal with. The dealership was very clean, and I appreciated that they only fixed what was needed.
Great Vehicles Great Staff Dave and Andy are the best go see them Langley Toyota
Fast and courteous service from the Service Department.
Troy and his service department staff always do there best to take care of my repair needs
I just bought a used Toyota Prius from Langley Toyota and the salesman Karim Tejani was outstanding !!! He would not let me leave the dealership unless I was completely satisfied. (which I was ) I would recommend him to anyone for the best service ! The service provider was Annie Wong and she was exceptional (I wish I could type as fast as she does). I'd also like to acknowledge the sales manager Charlie for letting me use the dealer plate to take my car home. He as well made sure all my concerns were dealt with completely ! EXCELLENT Dealership. !!!
Booked my car service on line through the Toyota website. Very easy to navigate. Arrived on time at Toyota Langley and they were expecting me. The waiting area was clean and organized and coffee was readily available as needed. Washroom clean. I was told the service would take approximately 1 hour and that is exactly how long it took. A staff member came over to the waiting area and told me my car was ready. My keys were sanitized and handed back to me. All staff were wearing their masks. The one staff member I dealt with was very friendly and ...
My experience at Langley Toyota was nothing but pleasant! Barbara was able to find me a reliable and safe vehicle that suited my needs. Barbara was also incredibly supportive with my decisions. She was knowledgeable about the vehicle and payment options, as well as super kind! The whole process was a breeze as Raman assisted us with finalizing the process. She was also absolutely kind and supportive! My experiences at other dealerships were very uncomfortable as the salespersons were way too pushy with trying to sell me vehicles way out of my budget even after telling them the maximum I ...
Great friendly service!
Andy Kramer is the best! He really cares for customers and goes above and beyond to help. Charlie, the manager is very friendly and helpful too. I would definitely recommend Langley Toyota for buying a new car!
Barbara and Mark are extremely professional. They listen to what the client wants/needs and make the best of making it happen. Staff in general are just great
The work was done quickly and efficiently. I was a bit disappointed that they didn’t charge up my Prius’ battery, but I had enough charge to get home, and it’s a hybrid, so that would have just been a nice service touch.
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